Contact

Hi,  Thank you so much for dropping by the store.

We’re here to help! Below, you’ll find answers to common questions about shipping, returns, orders, and more. If you can’t find the information you need, feel free to reach out to us using the contact form below. Our team is happy to assist you!

What is FuSang Vision?

FuSang Vision is a brand that blends Eastern metaphysics with modern living. We currently focus on Zi Wei Dou Shu astrology readings, energy alignment services, and curated spiritual products. Our vision is to help people gain clarity, balance, and blessings in their everyday lives.

Do your products have energy blessings?

Yes, we offer remote energy blessing services. For crystal products, you can request a 30-day blessing to align the crystal with your personal energy. For astrology and consultation services, blessings are included as part of the guidance process.

What payment methods do you accept?

We accept Visa, Mastercard, Amex, PayPal, and Apple Pay for a secure shopping experience.

What are your shipping methods and delivery times?

Order processing time: 2-5 business days (excluding weekends and public holidays).

Delivery time varies by region:

  • Standard Shipping: 7-20 business days
  • Express Shipping (DHL Express): 3-7 business days
  • Free Standard Shipping on orders over $50 USD (after discounts).

What shipping methods do you offer?

Please refer to our Shipping Policy for detailed shipping methods and estimated delivery times.

Can I track my order?

Yes! Once your order is shipped, you will receive an email with a tracking number to check your delivery status.

Do you accept returns?

Please refer to our Return of Service for return and exchange policies.

What if my item is defective or damaged? How can I return it?

If your item is defective, damaged during shipping, or incorrect, you can request a return within 30 days.


EU customers are entitled to a 14-day unconditional return (according to EU regulations).

Items must be unused, in original packaging, and include all accessories and tags.

Read our Return of Policy to learn more.

What are your customer service hours?

Our support team is available Monday to Friday, 9 AM - 6 PM (GMT+8).

Contact Us

If the FAQs above do not answer your question, please feel free to contact us using the form below. Thank you!